Hotel Assistant Maintenance Technician
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Paid Time Off Available
Employee Discounts Available
What is the job? Keeping our hotel running smoothly is vital to our guest's experience – as Assistant Maintenance Technician you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride.
Your day to day
Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.
Organise supplies and make sure equipment is ready for the next day
Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment
Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool
Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times
Be a friendly face and helping hand to our guests
Keep your supervisor or duty manager in the loop and tell them about any low running supplies
Look smart and approachable in your uniform
Be ready to take on extra duties as and when the team needs you
What we need from you
Experience – you’ll have at least one year of maintenance or repair work under your belt
A high school diploma or related vocational training
You’ll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like Quore, Opera and/or Kipsu
On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures
CPO certification is a PLUS
Fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot
Compliance – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
Great communication skills, you’ll be warm, welcoming and easy to talk to
Delivering True Hospitality Every Day
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit https://hieburleson.com to find out more about us.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.