We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs including questions about available rooms, amenities, room rates, special requests, and rewards programs Liaise with the housekeeping department to ensure guest accommodations are ready Bookkeeping: keep accurate records of all hotel guest account information Mitigate customer complaints as needed Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Qualifications: Has experience answering telephone calls and troubleshooting stressful situations Working knowledge of Microsoft office and reservation management systems Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Must have graduated high school, received a G.E.D. or equivalent 1 year of experience in the hospitality industry of similar profession preferred Compensation: $11 - $13 hourly

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