Hotel Front Desk Night Auditor

Holiday Inn Hotel & Suites Cincinnati Downtown

Hotel Front Desk Night Auditor

Cincinnati, OH
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Provide exceptional service to all hotel guests during their stay • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Complete additional bookkeeping, administrative, and accounting procedures as requested • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Great communications. and excellent customer service skills are required • Flexible overnight hours are required • Some college is preferred but a high school diploma or equivalent is required Compensation: $16 hourly