Benefits:

401(k)

Competitive salary

Employee discounts

Health insurance

Job Title: Hourly Managers at Holiday Lanes in Bossier City, LA

Job Summary:

Are you a dynamic and motivated individual who thrives in a fast-paced environment? Holiday Lanes, a premier entertainment destination in Bossier City, LA, is seeking experienced and enthusiastic Hourly Managers to join our team. As an Hourly Manager, you will play a key role in ensuring the smooth operation of our facility and providing exceptional customer service to our valued guests. If you are passionate about delivering a fun and memorable experience to every guest, we want to hear from you!

Responsibilities:

• Oversee and manage daily operations, ensuring a seamless and efficient operation of all departments within the facility.

• Lead and motivate a diverse team of hourly employees, providing coaching and guidance to ensure exceptional performance and guest satisfaction.

• Monitor and maintain a high level of cleanliness and safety standards throughout the facility.

• Handle guest inquiries, concerns, and complaints in a professional and timely manner, resolving issues to ensure guest satisfaction.

• Assist in scheduling and managing labor costs to optimize staffing levels and ensure smooth operations.

• Collaborate with other managers to implement and enforce company policies and procedures.

• Act as a role model for the team, embodying the company's values and providing exceptional leadership.

Qualifications:

• Minimum of 2 years of experience in a supervisory or management role, preferably in the hospitality or entertainment industry.

• Strong leadership and interpersonal skills, with the ability to effectively communicate and motivate a diverse team.

• Exceptional customer service skills, with a genuine passion for creating a positive and enjoyable experience for our guests.

• Ability to handle and resolve guest concerns and complaints with professionalism and empathy.

• Strong problem-solving and decision-making abilities, with a proactive and solutions-oriented mindset.

• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

• Knowledge of cash handling procedures and basic accounting principles.

• Proficiency in using computer software, including Microsoft Office Suite.

Benefits:

• Competitive hourly wage based on experience and qualifications.

• Opportunities for career growth and advancement within a reputable company.

• Fun and engaging work environment with a supportive team.

• Employee discounts on food, beverages, and entertainment at Holiday Lanes.

How to Apply:

If you are ready to join a dynamic team and contribute to creating exceptional guest experiences at Holiday Lanes, please submit your resume and a brief cover letter highlighting your relevant experience to chelsie@bowlholidaylanes.com or holidaylanes@me.com - We look forward to reviewing your application and potentially welcoming you to the Holiday Lanes family!