The Front Desk Manager will be responsible for supervising the entire operations of the front desk department by directing and supervising guest service representatives and night audit associates. This person will be responsible for ensuring the best possible guest satisfaction, employee morale, standards, development, and training by providing efficient and effective service. The Front Desk Manager is responsible for providing genuine hospitality and by exceeding guest expectations. The successful candidate will also be responsible for developing and updating training materials and programs for associates while building a strong team capable of exceeding expectations by teaching, demonstrating, and coaching the highest hospitality standards as set forth by the hotel. This position is primiarly a second shift position but will require flexibility with scheduling based on the needs of our guests.

Skills & Experience: Qualified individual will have two years front desk experience. Prior supervisory experience is preferred, but not required with a proven track record of integrity, leadership, maturity and strong interpersonal skills. A degree is preferred.

We offer competitive wages and the optional benefits of your choosing: - Paid Time Off (sick days and holidays)

• 401k plan
• Discounted Health Insurance plans (Dental and Vision)
• Hotel travel benefits offering discounted rates for all IHG hotels rooms across the world!!