Benefits:
Employee discounts
Flexible schedule
Training & development
About Us
Synergy Nutrition and Wellness is a rapidly growing integrative wellness center dedicated to whole-person health and root-cause healing. We blend eastern and western modalities, functional muscle testing, and family practice medical services to help individuals and families achieve long-term, sustainable wellness.
Our team is collaborative, mission-driven, and passionate about creating a welcoming experience rooted in education, empowerment, and holistic healing.
Position Overview
We are hiring a motivated and wellness-aligned Medical Assistant to support our busy holistic medical practice. This is a temporary maternity leave position, with strong potential for continued employment and advancement into other roles within the company. Possible future opportunities include:
Front Desk
Ordering & Inventory
Patient Coordination
Wellness Support Roles
If you are a self-starter with strong customer service skills who thrives in a fast-paced, purpose-driven environment, we want to meet you.
Responsibilities (Immediate Medical Assistant Role)
Assist practitioners with patient care using traditional and holistic modalities
Address and manage provider messages in Praxis
Create new patient charts, ensuring accurate documentation and labeling
Copy daily schedules from MindBody into Praxis, including provider notes
Scan and upload physical medical records into the appropriate charts
Sort PraxDocs with accurate service and collection dates
Request medical records from outside facilities as needed
Manage incoming and outgoing faxes
Create patient charts for HBOT clearance requests and attach documentation
Schedule patients per provider request
Handle medical-related calls from pharmacies, labs, insurance companies, and medical offices
Process medication and supplement script requests, imaging orders, and medical/surgical clearances
Assist with prior authorizations and appeals
Submit Boston Heart inquiries as directed
Assist with EKGs, vitals, and Alpha-Stim devices
Provide scribing support when necessary
Assist patients during checkout, schedule follow-up visits, and support supplement purchases
Qualifications
Medical Assistant experience preferred but not required for the right candidate
Experience with Praxis preferred but not required
Strong computer skills; familiarity with Google Workspace
Interest in holistic wellness, functional medicine, and integrative healthcare
Excellent communication and interpersonal skills
Positive, dependable, and team-oriented
Strong organizational and multitasking abilities
Quick learner with high adaptability
Customer service mindset is essential
Ideal Candidate
Wellness-minded and open to holistic health approaches
A supportive and collaborative team player
Thrives in a learning-focused environment
Empathetic, professional, and patient-centered
Proactive and able to take initiative
What We Offer
Opportunities for advancement across multiple departments
Supportive and collaborative team culture
Exposure to both eastern and western medical practices
Competitive pay and company discounts
How to Apply
Please submit your resume and three references to: denise@716synergy.com
Open Interviews Thursday, 12/11/25 & 12/16/25 9:00 am–11:00 am 6622 Main Street, Suite 7, Williamsville, NY No appointment required.