Full Time - Day shift Starting Rate: $ Salary Depending on Experience

Benefits: Fulltime Eligible Staff

403b retirement with Match

Health

Dental

Vision

Life

Short Term Disability

Long Term Disability

Accident

Critical Illness

Paid Time Off

Holiday Pay

Employee Referral Bonus

Wellness Center Free Membership

Job Summary:

Holy Angels is looking for an Medical Office Coordinator- (LPN preferred ) to assist in the care of our residents. This position is responsible for coordinating the medical clerical duties in a Medical Office setting including; Assisting with Quality Indicators, coordinating medical packets for each resident, resident referrals to physicians, as well as obtaining benefit/coverage information, assisting with care coordination and scheduling any necessary medical testing and/or outside appointments, contacting families about appointments, etc. This position works with the DON, RN's, LPNs, CMAs, resident families, residents, insurance carriers and physician offices in a professional and courteous manner and is responsible for documenting benefits, appointments, all interactions in the electronic medical record, assisting in all clerical medical coordination and working as an LPN as needed on the floor. Specific Skills and Responsibilities

Facilitate annual review process of resident charts

Scheduling appropriate coverage for LPNs and CMAs when needed

Coordinate Medical Packets per State guidelines for each resident annually

Assist with Quality Indicators

Maintain ongoing tracking and appropriate documentation of incoming and outgoing resident referrals and appointments

Coordinates transportation of residents to medical visit off campus

Ensure complete and accurate registration including: resident demographics, current insurance information and medical records necessary for resident appointments and/or medications

Per referral guidelines, provide appropriate clinical information to Specialists' offices, pharmacies, etc.

Contact insurance companies to ensure prior approval requirements are met and present medical information such as history, diagnosis and prognosis when necessary

Provides clerical and administrative support to the medical office staff ensuring it operates efficiently

Assists the nursing staff and physicians with reports and correspondence as directed

Enters and tracks the timely submission of resident related paperwork, supplemental orders and billing-related information

Promotes teamwork on a daily basis by encouraging communication and reporting problems and concerns to the Director of Nursing

Demonstrates professional conduct, as measured by accuracy and legitimacy of billing, and adherence to confidentiality, accounting, and HIPAA standards

Maintain a positive working relationship with physician offices

Adhere to purchasing procedures and inventory control for office and medical supplies

Act as liaison between physician offices and administration

Participate in monthly clinical staff meetings

Complete clerical tasks including but not limited to distributing mail and reports, mail and faxing reports

Works as LPN passing medication as needed

Knowledge of MDS and CMS guidelines

Knowledge of medical terminology, referral policies/procedures and health insurance plans

Excellent computer skills including MS Office and electronic medical records.

Additional knowledge of ICD 10 and CPT codes preferred

Must have excellent communication (verbal and written) skills and interpersonal skills

Demonstrate good, solid judgment and resourcefulness in problem solving

Ability to work both on a team and independently with the capability to self-direct

Ability to work with interruptions and manage multiple priorities

Must be flexible and receptive to change

Ability to learn quickly and retain new information

Must have strong attention to detail and excellent organizational skills

Knowledge of basic office equipment including copier, fax machine, and computer

Ability to maintain confidentiality of patient and employee information

Strong customer service, telephone and etiquette skills

Qualifications:

Must maintain current LPN license

Must maintain a current and valid driver’s license

Education:

LPN

Medical Office Specialist

The position requires at least Seven (7) solid years of medical office experience

Prior experience working as a LPN, Ward Clerk, Medical Secretary, Medical Office Coordinator required

Work Environment:

Must be able to work with individuals with developmental disabilities

Physical Demands:

Walk, stand, sit, push, pull, stoop, kneel, crouch, reach, use hands and lift up to 50lbs, 2/3’s of the time