Job Description

Organizational Responsibilities:
Customer Service

• Has an end-customer mind set (external/internal)
• Holds Associates accountable on meeting expectations for standards of excellence.
• Meets or exceeds customer expectations as reflected in the customer service survey.
• Drives customer service initiatives to meet organizational patient satisfaction target.
  Developing People
• Sets performance goals.
• Establishes approach
• Creates a learning environment
• Collaboratively establishes development plans.
• Tracks performance.
• Evaluates performance
• Champions positive results.
• Safety conscious
  Inspirational/Visionary Leadership
• Inspires effort.
• Moves others into action
• Builds confidence in success.
• Models the vision and values.
• Shows willingness to act
• Supports the organization.
  Leading Change
• Encourages boundary breaking.
• Values sound approaches.
• Rewards change.
• Addresses change resistance
• Manages complexity and contradictions and paradoxes.
  Professional / Self Development
• Attends educational programs related to area of practice.
• Maintains BLS certification
• Leads by example in the attainment of specialty certifications
• Attends, and actively participates on, assigned committees.
• Current membership in the specialty/professional organization.
• Inspect unit for compliance with unit/departmental policies, procedures, regulations, and standards. Takes measures to correct and report when violations occur.
• Reads, and complies with, established Hospital Policies and Procedures and department memos.
• Maintains, with compliance to, all requirements elated to JCAHO, HRS, and other regulatory agencies.
• Serves as a coach/mentor in recommending personnel actions such as promotions, clinical ladder advancement and transfers.
• Ensures Associate mandatory requirements are completed

Finance

• Monitor workflow and productivity trends and take appropriate actions.
• Assures cost-effective utilization of supplies and equipment.
• Assure adequate quanity of supplies and proper functioning equipment.
• Coordinate and adjust work schedules to meet the needs of the unit. Work with Administrative Director and Staffing Office on staffing issues as they arise to assure that unit needs are met. Approves incremental overtime and permits staff to leave early to meet the needs of the unit and maintains budgetary compliance.
• Review and analyze biweekly flexed budgets and take necessary corrective actions for variances. Provides input into annual budget process.

Qualifications

**Education & Qualifications **
Minimum Qualifications

• Graduate of an accredited school of professional nursing.
• Nursing experience in a hospital setting preferred

Licensure

• Professional Nurse in the State of Florida

Additional Information

All your information will be kept confidential according to EEO guidelines.