Home Care Agency Weekend On Call Scheduler
Benefits:
Bonus based on performance
Opportunity for advancement
Training & development
Job description
Visiting Angels Lake Norman Home Care Agency is looking for an individual to staff during our on-call hours. Perfect opportunity for someone looking for a flexible second job. On call schedule is for every other weekend and some holidays. May lead to further weekend and weeknight on-call positions. Weekend shift starts 3:30pm on Friday and goes until 9am Monday morning. Pay is $195 per weekend.
MUST HAVE SCHEDULING EXPERIENCE
PRINCIPAL ACCOUNTABILITIES :
Answer telephone professionally and courteously.
Schedule caregiver team for hours of service for clients and open hours/shifts on existing cases. Provide consistency in caregiver scheduling with clients.
Fill open shifts from emergency call outs of caregivers.
Maintain computer schedules and ensure timely data entry for clients and caregivers.
Enter and maintains client and caregiver information in the database.
Provide regular updates to the direct supervisor and office staff
Prepare Monday morning email to office staff detailing weekend activity.
Maintain positive relationships with all clients and their families, prospective clients, caregivers, prospective employees, fellow team members and referral sources.
Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.
Demonstrate dependability and reliability.
Maintain professionalism, provides support and encouragement to the caregiver team.
MUST BE ABLE to take calls at ALL HOURS over the entire weekend.
SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED :
Home care agency software experience preferred.
High school diploma or GED, and prefer at least two years of experience in an office setting, preferably in private duty homecare.
Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software.
Ability to listen and communicate clearly, fluently in English and diplomatically orally and in writing.
Ability to remain flexible, resilient, calm and maintain a sense of humor.
Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines, as well as, work independently with a minimum amount of direction and/or supervision.
Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.
Ability to lawfully work in the U.S.
Pays $195 per weekend.
Job Types: Part-time
Medical specialties:
Home Health
Schedule:
On call
Education:
High school or equivalent (Preferred)
Work Location: Remote
This is a remote position.