Business Development Manager – Home Care Services

About the Opportunity
We are a leading provider of private-duty home care services, dedicated to helping clients age safely and comfortably at home. Our approach is grounded in compassion, integrity, and delivering concierge-level care that supports both the client and their family.

We’re seeking a dynamic and emotionally intelligent Business Development Manager to build relationships across the healthcare ecosystem, legal/financial sectors, and community organizations. If you’re passionate about helping others, comfortable in a consultative sales environment, and thrive on making meaningful connections—this is the role for you.

Key Responsibilities

• Build and maintain strong relationships with referral partners including healthcare providers, elder law attorneys, financial advisors, and community leaders

• Expand brand awareness and identify opportunities for new client acquisition

• Represent the company at industry events, networking groups, and community outreach efforts

• Manage inbound inquiries, conduct in-home assessments, and guide prospects through the intake and onboarding process

• Ensure ongoing satisfaction of referral sources by delivering consistent, professional follow-up

• Collaborate with internal care teams to ensure smooth service delivery and a high-quality client experience

• Track all sales activity and referral data using CRM tools and internal systems

• Maintain a clear understanding of company policies, compliance requirements, and service offerings

Qualifications

• Minimum of 4 years of sales or business development experience in healthcare, home care, senior living, or a related field

• Demonstrated success in building referral relationships and achieving client growth goals

• Strong communication and customer service skills

• Proficiency in CRM systems (Salesforce preferred), virtual meeting platforms (Zoom), and productivity tools (Google Workspace)

• Willingness to travel within the territory (up to 80% of the time)

• Self-starter with the ability to work independently in a fast-paced environment

• Entrepreneurial mindset with a passion for relationship-building and long-term success

What We Look For

• Passion for helping individuals and families navigate aging and care decisions

• High emotional intelligence and a consultative, empathetic sales style

• Ability to thrive in a metrics-driven environment while maintaining personal connection and trust

• Collaborative spirit with a focus on cross-functional alignment and team goals

Success in This Role Means

• Consistently achieving goals for activity, lead generation, and client conversions

• Creating strong referral pipelines and lasting partnerships

• Delivering an exceptional client experience from inquiry to ongoing service

Compensation & Benefits (Full-Time)

• Medical, Dental, and Vision Insurance

• Life Insurance

• Health Savings Account (HSA) and Flexible Spending Account (FSA)

• 401(k) with company matching

• Paid Time Off (PTO) and holidays, including floating holidays

• Flexible PTO for exempt employees

• Virtual Care and Employee Assistance Programs

• Pet Insurance

Equal Opportunity Employer