Home Care Program Manager

Valentine Roofing

Home Care Program Manager

Tukwila, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Home Care Program Manager

    Valentine Roofing • Tukwila, WA • Full-Time

    Valentine Roofing is hiring a Home Care Program Manager to run our Home Care division: scheduling, technicians, customer experience, and financial performance. This is a hands-on leadership role for someone who wants to build a department, not just keep it running.

    You'll lead the technician team, work alongside office staff, and make day-to-day decisions on scheduling, routing, and customer issues. You'll also be accountable for the department's labor costs, productivity, and profit.

    What you'll own

    Daily scheduling and routing for the Home Care team

    Hiring, coaching, and performance management for technicians

    Department revenue, labor costs, and profitability

    Customer experience from first call through job completion

    Safety standards, equipment inspections, and compliance

    Department KPIs and reporting

    What you'll bring

    5+ years managing field teams in operations, service, or construction

    Experience in residential home services, roofing, construction, or maintenance

    A track record of moving the needle on profitability and productivity

    Strong scheduling and organizational skills, and the judgment to handle problems with minimal oversight

    Comfort with CRM and scheduling software, plus Microsoft Office or Google Workspace

    Bilingual English/Spanish is a plus, not a requirement

    Pay: $70,000-$80,000 annually plus bonus

    Apply through this listing.