Benefits:
401(k) matching
Free food & snacks
Wellness resources
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary
We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
Coordinate internal and external staffing needs
Assign clients to the appropriate clinicians
Use cloud-based scheduling software
Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
Communicate with caregivers regarding any updates or changes to their schedule
Communicate with managers and clients to inform them of any schedule or staffing changes
Assist in the hiring, training, and management of new staff
Answering telephone, taking and delivering messages and entering notes in software
Filing, data entry, proofreading notes in the electronic software
Calculating staff timesheet hours weekly
Home Visiting may be assigned on an as needed basis.
On call hours (days and times negotiable)
Qualifications
High school diploma or GED
Previous experience as a Home Care Scheduler or in a similar position is preferred
Highly organized with attention to detail
Comfortable with Microsoft Office and other computer programs
Ability to multitask and prioritize projects
Excellent customer service and interpersonal skills