Benefits:

401(k)

Company parties

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

We are looking for an Home Care Scheduler to help manage our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating non medical services.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting clients and caregivers to improve lives.

RESPONSIBILITIES

Coordinate the use of our caregiving staff to ensure consistent quality of services for our client needs

Assign new clients to caregivers according to scheduling protocols

Use web based scheduling application as the basis for all scheduling

Create and maintain schedules for all caregivers

Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule

Keep a “hot list” of all caregivers that can be placed immediately or used as backup for all call off situations

Fill open shifts and securing coverage for call-offs or changes in client’s needs

Maintain ongoing communication with office staff & caregivers regarding scheduling and changes

Participates in determining hiring needs along side the HR Recruiter

QUALIFICATIONS

High school diploma or GED

1-2 yrs client scheduling experience (different from appointment scheduling)

Must be well organized, show great attention to detail

Proficient with computer use and software applications

Multi-tasker and customer service-oriented

Excellent time management skills

Home Health experience preferred

WHY JOIN THE INDUSTRY?

Health benefits available

Competitive compensation

Training and support

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.