Benefits:

Bonus based on performance

Opportunity for advancement

Paid time off

Company parties

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

Diligent Home Health Care is hiring a Home Health Scheduler to coordinate caregiver visits, ensure timely admissions, and support seamless in‑home care across the greater Jacksonville service area. You will match caregivers to client needs, manage daily schedules in the EHR, communicate with clinicians and families, and quickly resolve staffing gaps. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

Professional supervise quality, reliable, in-home care.

Coordinate internal and external staffing needs

Assign clients to the appropriate clinicians

Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage

Communicate with caregivers regarding any updates or changes to their schedule

Communicate with managers and clients to inform them of any schedule or staffing changes

Assist in the hiring, training, and management of new staff

Qualifications

Professional License Certified Nursing Assistant ( CNA)

1–3 years scheduling or administrative experience (home health, hospice, or post‑acute care preferred).

Proficient with scheduling software, Outlook, and Excel.

Strong organization, phone communication, and problem‑solving skills.

Reliable attendance; ability to work flexible hours and be part of an on‑call rotation.

High school diploma required; associate’s degree preferred.

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills

The following are required for the hiring process:

Driver's License

Social Security Card

CPR/BLS Card (American Heart Association/American Red Cross)

Level 2 Background Screen

TB Test

Auto Insurance Card