Benefits:
Opportunity for advancement
Paid time off
Competitive salary
Company parties
Training & development
Diligent Home Health Care 5757 Booth Rd, Bldg. 100, Jacksonville FL 32207 904.425.1414
Job Summary
Diligent Home Health Care is hiring a Home Health Scheduler to coordinate caregiver visits, ensure timely admissions, and support seamless in‑home care across the greater Jacksonville service area. You will match caregivers to client needs, manage daily schedules in the EHR, communicate with clinicians and families, and quickly resolve staffing gaps. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
Professional supervise quality, reliable, in-home care.
Coordinate internal and external staffing needs to ensure clients are seen as scheduled
Provide care to clients in their home
Assign clients to the appropriate clinicians
Maintain an up-to-date roster of active and PRN staff to secure last-minute coverage
Communicate with caregivers regarding any updates or changes to their schedule
Communicate with managers and clients to inform them of any schedule or staffing changes
Assist in the hiring, training, and management of new staff
Qualifications
Professional License Certified Nursing Assistant ( CNA)
1–3 years scheduling or administrative experience (home health, hospice, or post‑acute care preferred).
Supervisory experience, reliable attendance; ability to work flexible hours and be part of an on‑call rotation.
Excellent communication skills, customer service and interpersonal skills
Proficient with scheduling software, Microsoft Office, and other computer programs.
Strong organization, phone communication, and problem‑solving skills.
Able to multitask and manage multiple priorities.
High school diploma required; associate’s degree preferred.
The following documents are required for the hiring process:
Driver's License
Social Security Card
CNA License
CPR/BLS Card (American Heart Association/American Red Cross)
TB Test
Auto Insurance Card
Alzheimer's Training Certificate
HIV Training Certificate
Level 2 Background Screen
https://info.flclearinghouse.com/