Benefits:

Company car

Competitive salary

Free food & snacks

Training & development

About Us:

Join Home Clean Heroes of Tampa Bay as the Field Supervisor and enjoy an $17 -$20 hourly rate, along with quality paid training, a company car while working, no nights or weekends, and paid holidays upon eligibility.

Home Clean Heroes is not your regular maid service – we are a fresh take on the home cleaning industry, setting the new standard for excellent customer service. Our cleaners are Heroes, not maids. A portion of every cleaning fee goes to support our local First Responders. We believe that quality service is built on reliability and customer confidence, so we go the distance to ensure that we provide professionals that our clients can trust.

Job Description:

The Field Supervisor (FS) must be an experienced service professional with the ability to support all Home Clean Heroes teams through coaching, work or schedule guidance, and problem-solving. The Field Supervisor will be an active part of a cleaning team but will split time as directed by the Owner to accomplish some of the tasks listed below. He or she must be reliable, well-organized, and customer service-oriented, with good communication and technical skills. This is an hourly position that reports to the Owner. As a candidate for the position, you should possess a diverse set of skills and qualities to effectively fulfill the responsibilities outlined in this role.

You must be:

Able to read and write English well.

Willing to submit to a national background check.

Comfortable working in a home with pets.

Willing to travel to the corporate office, located in Virginia Beach, VA for hands-on training.

Team-Oriented: Capable of serving as the Lead Cleaning Specialist within a dynamic team environment. Your ability to collaborate and lead by example will be essential.

Mentorship and Coaching Skills: Willing and able to provide coaching and training to all team members as directed by the Owner; this includes training of newly hired cleaning specialists. Your guidance will contribute to the growth and development of the team.

Adaptable and Resourceful: Skilled in re-routing customers, adjusting schedules, and making calls to customers when necessary. You should be quick to adapt to changes and resourceful in resolving scheduling conflicts.

Quality-Oriented: Proficient in conducting quality assurance inspections as directed to maintain the highest standards.

Inventory Management: Competent in managing chemical and equipment inventory, including the ability to accurately assess inventory levels and submit order requests to the Owner.

Chemical Knowledge: Knowledgeable about mixing cleaning solutions as needed, ensuring the safe and effective use of cleaning agents.

Equipment Maintenance: Skilled in repairing equipment, specifically vacuums, as needed, or recommending replacement options to the Owner. Basic knowledge of equipment maintenance is beneficial.

Vehicle Maintenance: Proficient in basic vehicle maintenance tasks such as filling fluids, changing tires, and jump-starting vehicles when necessary. This capability will help ensure the team's mobility.

Customer Interaction: Able to conduct in-home estimates and effectively communicate with customers, providing them with a positive experience.

Communication Skills: Capable of fielding call center information and directing it to the appropriate team when necessary. Effective communication is crucial for seamless coordination.

Observational Skills: Possess the ability to observe team performance and provide recommendations on staffing and training when necessary.

Versatile: Willing to take on limited office or other duties as assigned, which may include laundry management and local marketing.

What you’ll receive:

Paid training program

$17 - $20 hourly rate– no nights or weekends

Complimentary access to virtual telehealth provider

Company car provided while working

Uniforms provided

All products and equipment necessary to complete any job is provided

Additional incentives in place for both individual and operational performance

Employee referral bonus

Free snacks and drinks

In summary, we are seeking a versatile and dedicated individual who can take on various responsibilities within our team, ensuring the delivery of high-quality cleaning services and exceptional customer experiences. If you possess these qualities and skills, we encourage you to apply for this challenging and rewarding role.

Be a Hero, not a maid.

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Clean Heroes Corporate.