Home Evaluation Specialist
Location: Philadelphia or DMV Metro Area
Type: Part-time, flexible hours (field-based)
Pay: $50–60/hr
Ideal for: Residential home inspectors, general contractors, tradespeople, or project managers with broad home systems knowledge and strong people skills
The Team
Birdwatch is a homeowner's best friend: your own personal home manager and service team for residential repairs, maintenance, enhancements and much more. No longer do busy homeowners need to stress about finding one-off fixes and managing work: we do all of that on their behalf.
Birdwatch is on a mission to revolutionize home maintenance. We're a venture-backed public benefit corporation, blending deep care for people with cutting-edge technology to redefine what homeowners expect from service providers. We are committed to taking exceptional care of our members, their properties, our community, and – most importantly – our team members.
The Role
At Birdwatch, our Home Evaluation Specialists are experienced professionals who know and understand homes inside and out. Birdwatch's Home Evaluation Specialists have been in the field, understand how residential systems work, and can speak confidently with homeowners about what's going on in their space. That might be a licensed home inspector, a former residential contractor, or a seasoned maintenance lead with a wide range of experience.
But this role is more than just technical know-how, it's also about showing up with warmth, empathy, and professionalism. You're one of the first people our members meet in person, so how you show up matters. Your visit sets the tone for what we hope is a long-term relationship, not a one-off service call. We don't do 100-page inspection reports, but rather a walk-and-talk-style evaluation, focused on giving our members clear, actionable insights into their home, without stress or alarm.
The Opportunity
Our membership is growing fast, and we need to add more of these team members for episodic, part-time work in both the DMV and Philadelphia metro areas. Schedules are flexible, and career opportunities are available.
We are fanatical about customer service and building a terrific place to work. We're eager to meet highly talented candidates who want to make a difference in our members' lives, who want to be valued in doing valuable work, and who want to be part of expanding our company culture. Our team is our greatest resource and we do everything we can to take great care of them, the same way we do our members' homes.
Work Hours: Including travel time, any accepted Home Evaluation visit will take up 3-4 hours of time in prep, data collection, and submission. Appointments would be scheduled generally in normal business hours, Monday to Friday 8:30 - 5:30 (unless you had other preferred times that we make available to members). Aside from some light visit prep work on a computer that you can do anywhere, the work is in the field at residential homes.
Requirements: Legally authorized to work in the US
Are you excited? Then please read on for more details…
Work Description + Responsibilities
We want and need amazing customer experiences. So what is success in this role?
People Skills : This role starts and ends with trust. While your technical expertise gives you credibility, it's your calm presence, confidence, and emotional intelligence that set the tone for a long-term member relationship. You'll walk into homes where people are vulnerable and in need of care for what matters most to them - their home. Listening, empathy, and clear communication are essential.
Contracting Specialization : The ideal candidate brings experience from residential construction, general contracting, remodeling, or home inspection. This isn't about building out full reports for risk underwriting—but instead delivering a high-trust, practical walkthrough that helps homeowners understand their property's condition and future needs. You should be able to speak competently and holistically about home systems and identify both immediate concerns and long-term maintenance needs
A Perfect Flight Route for Birdwatch : We're a close-knit team that values curiosity, patience, and pride in a job well done. Servant leadership is real here. You'll be joining a group that supports one another and celebrates going above and beyond for our members.
The qualities listed below, when paired with a background in construction, general contracting, home inspection, or home maintenance, make for an ideal candidate for this role:
Qualifications Education and Experience
Required Knowledge, Skills and Abilities