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Training Technical Assistant

Home Franchise Concepts, LLC

Training Technical Assistant

Irvine, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The Training Technical Assistant is primarily responsible for assisting the Training Department in facilitating and coordinating presentations to our Franchisees. The successful candidate will be customer centric and have experienced in editing, presentation facilitation and very comfortable with managing all aspects of webinar setups, recordings and virtual training environments.

    RESPONSIBILITIES:

    Ability to facilitate training introductions and manage questions and answers throughout the presentation.

    Good attention to details for editing and monitoring presentations.

    Generates and distributes invites to franchisees via email and track attendance statistics and other training data.

    Assisting in production runs and shipping materials.

    Assist in the coordination of training materials and preparation.

    Ability to be cross trained on a variety of programs and multiple business lines.

    Assist with all training initiatives.

    Must be flexible and a team player in managing new projects as needed and unscheduled.

    Strong communications and professionalism a must.

    Follow guidelines to meet team expectations.

    Perform special projects and tasks as needed. 

    SKILL REQUIREMENTS:

    Highly organized.

    Strong attention to details.

    Strong communications, both written and verbal.

    Knowledge with online meeting platforms including: Teams, Zoom, Gotowebinar

    Experience working in a virtual environment.

    Solid knowledge in editing PP, Excel and Word

    Work well in a team environment.

    EDUCATIONS:

    Experience/Education:

    2-3 years working in a training environment; preferably virtual.

    College degree in a related field such as Business, Marketing, Education is preferred. 

    PHYSICAL DEMANDS:

    Requires long duration of sitting and interfacing with computer. 

    Frequent standing and walking at times.

    Regularly, tactile with fingers, reaching arms at desk distances.

    Must be able to hear, see and speak on a regular basis.

    QUALIFICATIONS:

    To perform this job successfully an individual must be able to perform each essential job function satisfactorily. The requirements listed above are reprehensive of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

     

     

     

     

    Company Description

    Home Franchise Concepts (HFC) is one of the world’s largest franchise corporations, as well as a recognized leader in franchise development. The company's accelerated growth plan is on target to increase installations across its four direct-to-consumer brands – Budget Blinds®, Tailored Living®, Concrete Craft® and AdvantaClean.