Benefits:

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

Summary:

We're looking for a versatile team member to fill a new hybrid role that blends front-office support with hands-on patient care. In this position, you'll primarily staff the front desk as our home health office receptionist, while also serving as a certified CNA available to complete field visits as patient care needs arise (field visits are typically completed within 45 minutes to a maximum of 1 hour.)

Responsibilities:

Receptionist/Administrative Duties:

Conducts self in a professional and courteous manner

Serves as receptionist and permits only authorized personnel beyond the reception area

Answers the telephone and receives messages in a pleasant, professional manner

Receives and submits faxed information

Ensures confidentiality of all Protected Health Information

Ensures faxed information is submitted to the appropriate person

Assists in the production and completion of requested documents, including plans of care and other documents as requested

Ensures all documents produced are grammatically correct and properly spelled

Ensures all office equipment is working and properly maintained

Checks eligibility for patients

Enters patient data

Schedules visits

Prepares invoices for payroll

Gathers needed information for private billing and faxes it to billing

Coordinates with private insurance companies for authorization

Checks HMO status on the first of each month for all patients, prints and files 3 pages per patient

Adds new physician information into the system after collecting NPI and other required information

Performs miscellaneous office tasks such as faxing, copying, answering phones, maintaining Excel spreadsheets, drafting memos, and other duties as assigned

CNA/Field Visit Duties:

Provides safe and effective care to the sick and elderly

Takes accurate temperature, pulse, respiration, and blood pressure

Performs simple procedures as an extension of the therapy service, as directed

Follows Universal Precautions and washes hands before and after each patient visit

Completes all work assignments and turns in notes as required by Agency policy

Understands and adheres to established Agency policies and procedures

Adheres to Agency standards and consistently interprets and accurately performs assigned responsibilities

Maintains acceptable attendance

Reports incomplete work assignments to the RN

Maintains a clean, well-groomed appearance

Demonstrates effective time management through daily documentation

Attends position-related in-services, case conferences, and staff meetings

Attends all mandatory in-service programs as scheduled

Completes a minimum of 12 hours of in-service training per calendar year (based on date of employment)

Maintains a clean and neat work environment

Demonstrates sound judgment and decision-making

Coordinates care with the RN and reports changes in patient condition

Participates in the Agency's QAPI meetings

Financial Wellness Benefits That Go Beyond the Paycheck We understand that financial stress can impact overall well-being. That’s why we offer innovative programs to help our team members manage and reduce debt:

Student Loan Repayment Support: We offer direct contributions toward student loan repayment to help you pay down your balance faster.

0% Interest Loans: Access interest-free loans designed to help you consolidate or pay off high-interest debt, including student loans—making your financial goals more achievable.