Benefits:

401(k)

Dental insurance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Competitive salary

Wellness resources

Home Health Scheduler (Experienced)

Full-Time • On-Site (Jacksonville, FL)

A critical, high-visibility role in a growing, respected home health agency.

About Us

At Choice Matters Home Healthcare, we’ve proudly served Jacksonville and the surrounding areas for over 16 years. As a locally owned, Medicare-certified home health agency, we’re known for delivering high-quality, patient-centered care , and for treating our team members like family.

We’re seeking an experienced Home Health Scheduler with true mastery of Medicare episode management. Someone who can think ahead, anticipate needs, and take ownership of the scheduling process from start to finish. This is a high-visibility position that plays a pivotal role in our daily operations and directly impacts the quality of care we provide.

Why You’ll Love Working With Us

Competitive pay based on experience

Supportive, collaborative work culture

Stable, well-established agency with 16+ years in business

Opportunities for career growth and leadership development

Comprehensive training and ongoing mentorship

Modern office environment and efficient EMR system (WellSky/Kinnser)

What You’ll Do

Manage and maintain all patient and staff schedules with precision, ensuring full compliance with Plan of Care frequencies and Medicare guidelines

Proactively coordinate with clinicians, patients, and families to prevent visit lapses and maintain continuity of care

Initiate and track authorizations, monitor expirations, and renew as necessary

Collaborate closely with the Director of Nursing and Intake/Admissions on utilization review and LUPA prevention

Troubleshoot scheduling challenges with strategic thinking and problem-solving

Communicate clearly and consistently with clinicians, patients, and leadership

Cross-train in Intake/Admissions and Human Resources to provide operational support as needed

Maintain organized, compliant, and timely documentation

What We’re Looking For

Absolute proficiency in Medicare home health episode scheduling — from intake through recertification (required)

Minimum 1 year experience in a Medicare-certified home health agency (required)

Strong understanding of frequencies, authorizations, and utilization management

Proficiency with WellSky/Kinnser EMR (preferred)

Excellent communication, time management, and multitasking skills

A proactive, solution-oriented mindset — a thinker, not just a doer

Ability to thrive in a fast-paced, high-accountability environment

High school diploma or equivalent (required)

Join Us

If you’re ready to take ownership of a key role in a respected home health agency, where your expertise truly matters, we’d love to meet you.

Apply today and bring your scheduling mastery to a company that feels like home.