JOB DESCRIPTION

Develop work schedules and allocate caregivers to different shifts

Take responsibility for leave requests from caregivers and general work time-keeping (scheduling)

Provides staffing for sick leave, vacation, long term leave.

Schedules for temporary client appointments/ visits according to care plans and staff availability.

Enters scheduling data, creates schedules.

Contacts care providers and clients regarding day-to-day changes if any.

Work with the payroll unit to ensure appropriate employee settlement/ payments/ bonus if any offered

Work closely with recruiter to match the right caregiver with the right client.

Work with care coordinators to stay updated on change of condition with client.

Discern client services required as outlined in agreements, urgent requests and care plans.

Enters staff and client information into database.

Maintains caregiver database (Eg: Change of address; dates and reminders of expired certifications/ vaccinations).

Prepare and submit reports that have to do with employee operations.

Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone.

Willing to cover shift if necessary a plus.

REQUIREMENTS

Must have excellent communication skills, especially verbal/oral communication

Must be able to work as part of a team, i.e., he/she must be an excellent team player

Possession of good organizational and leadership abilities

Ability to work with little or no supervision

Good interpersonal skills

He/she must prove to be extremely reliable

Must have excellent time management abilities

Proactive mindset that allows for self-sufficiency when it comes to finding solutions or learning new skills

Computer skills including but not limited to MS Office, MS Excel and Scheduling program- Clear Care Online.( preferred - not required)

Ability to carry out directions, maturity and ability to deal effectively with the demands of the job

Understands and adheres to established Policies and Procedures.

Available on -call 1 week each month.

EDUCATIONAL REQUIREMENTS

Associates degree preferred but not required

Work experience in senior care / Certifications a plus

Trainings/ certifications in healthcare, Medical Terminology a plus

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.