About Us

Home Services Company is an established cleaning company dedicated to providing a safe and reliable work environment for all of its employees. We are looking for top quality candidates with a natural smile and a love for cleaning for our Hampton Roads customers. Our team is responsible for providing top notch cleaning services and positive customer experience for each of our valued clients. The position is based in our Virginia Beach office.

Job Description

The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation.

An energetic professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Responsibilities:

Organize office operations and procedures

Provide general support to visitors

Responsible for creating PowerPoint slides and making presentations

Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Allocate tasks and assignments to subordinates

Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff

Ensure the top performance of office staff by providing them adequate coaching and guidance

Allocate available resources to enable successful task performance

Evaluate and manage staff performance

Organize orientation and training of new staff members

Coach and mentor office staff

Ensure security, integrity, and confidentiality of data

Prepare operational reports and schedules to ensure efficiency

Coordinate schedules, appointments, and bookings

Review and approve office supply acquisitions

Handle customer inquiries and complaints

Manage internal staff relations

Maintain a safe and secure working environment

Monitor and maintain product inventory/supplies

Reports to the General Manager

Requirements:

Proven office management, administrative or assistant experience

Knowledge of office management responsibilities, systems, and procedures

Excellent time management skills and ability to multi-task and prioritize work

Attention to detail and problem-solving skills

Strong organizational and planning skills

Proficient in MS Office, Excel, and PowerPoint

Knowledge of clerical practices and procedures

Knowledge of business and management principles

Computer skills and knowledge of office software packages

Customer service experience

Office Manager key skills & proficiencies:

Communication

Analysis and Assessment

Judgment

Problem Solving

Decision Making

Planning and Organization

Time Management

Attention to Detail

Accuracy

Delegation

Coaching

Initiative

Integrity

Adaptability

Teamwork

Budgeting

Staffing

Supervising

Developing Standards

Process Improvement

Inventory Control

Supply Management

Customer Service