Reviews and summarizes all home sleep studies. Manages all HST (home sleep test) devices by configuring, downloading and shipping of units. Contacts patients to review their sleep study results and educate them on sleep apnea therapies, including PAP therapy. Process PAP supply orders and download compliance results. Other duties as assigned.

Demonstrates Competency in the Following Areas:

Learns and maintains knowledge of current patient database and billing system

Has proper phone etiquette and represents Home Sleep Delivered in a professional manner

Obtains patient demographic and health insurance information; collects co-pay if appropriate

Enters patient information into the computer system.

medical documentation effectively

Interacts professionally with physicians, patients/family and others.

Computes and reports monthly statistics to Administrator.

Answers telephone in a polite and professional manner. Communicates information to appropriate personnel.

Communicates appropriately and clearly to Manager, and other superiors.

Establishes and maintains effective communication and good working relationship with co‑workers for the patient’s benefit.

Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary’s activities reflect due consideration for the needs of the facility and staff.

Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice.

Manages and operates computer equipment safely and correctly.

Completes other duties, as assigned.

Job Requirements

Professional Requirements:

Adheres to dress code, appearance is neat and clean.

Completes annual education requirements.

Maintains regulatory requirements.

Maintains patient confidentiality at all times.

Reports to work on time and as scheduled, completes work within designated time.

Wears identification while on duty, uses computerized punch time system correctly

Completes inservices and returns in a timely fashion.

Attends annual review and department inservices, as scheduled.

Represents the organization in a positive and professional manner.

Actively participates in performance improvement and continuous quality improvement (CQI) activities.

Complies with all organizational policies regarding ethical business practices.

Regulatory Requirements:

High School graduate or equivalent.

Minimum of one (1) year experience in a healthcare setting preferred (sleep lab, physician office, DME, home health).

Polysomnography certification (RPSGT, CPSGT) preferred but not required.

Language Skills:

Able to communicate effectively in English, both verbally and in writing.

Additional languages preferred.

Skills:

Basic computer knowledge.

Knowledgeable in skills of patient/guest relations.

Physical Demands:

For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.