The Madison Central Home2 Suites is searching for a Weekend Night Auditor!$1000 sign-on bonus!!** Starting wage for this position is $15.00 per hour but final wage will be based on experience**
North Central Group maintains high standards of cleanliness and hygiene at our properties and has taken additional measures to make our protocols even more rigorous. Click here for more information on what our properties are doing to keep you safe.
Our team members are the foundation of our company's commitment to excellence. North Central Group takes great pride in the inclusive culture we have created across our portfolio of exceptional properties. Join our family-owned business where we create a fun, safe and supportive environment for our team members to thrive and grow in.
#whyNCG:
Mission and Core Values: At NCG, we strive to be the best and offer you the best career
Room to Grow: Learn from the best in a friendly and positive work environment and gain the confidence to provide exceptional service
NCG Cares: As a family-owned business, each Team Member is an extension of the NCG family
There is always time for fun: We celebrate our Team Members and reward their successes
Paid time off
Health, Dental, and Vision Plans
401(k)
Flexible work schedules
Enjoy discounted hotel stays at applicable hotels
Our friendly and attentive Weekend Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel’s business transactions.
Responsibilities:
Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel’s financial and accounting records
Greet and interact with guests in a warm, friendly and professional manner
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Work in cooperation with other departments to ensure a positive guest experience
Use computer system to make reservations, check-in and check-out hotel guests, process payments
Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
Ensure guest and hotel safety by knowing all safety, security and emergency procedures
Process departmental reports
Qualifications:
Ability to work overnight from 11:00 p.m. until 7:00 a. m.
Understanding of general accounting practices and ability to compile facts and figures
Strong oral and written communication and interpersonal skills
Motivated to maintain excellent customer service reputation
Strong attention to detail, organization and follow-up abilities
Reliability and honesty
Desire to contribute to a supportive and effective team
Ability to be patient and creatively problem solve
With nearly 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, clients and to the communities in which we live and work. Our company operates 25+ award-winning properties in five states within the Marriott and Hilton family of brands. Check out our jobs at www.ncghotels.com/careers and join our growing team!
North Central Group is an Equal Opportunity Employer.