The new Madison Central Home2 Suites is searching for an Evening Manager!
Join our family of exceptional hotels at North Central Group where you’ll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our friendly Front Office Managers are committed to leading a front desk team to ensure that hotel guests are met with courteous and attentive service throughout their stay.
Responsibilities:
Supervise a dedicated front desk staff
Assist in several accounting/financial functions as it relates from the front desk
Work to ensure product and service scores are maintained
Train in all areas of the hotel’s operation
Act as the Manager on Duty in the absence of the General Manager
Ensure safety and security of the hotel, staff and guests
What are we looking for?
Ability to work starting at 3 pm until 11 pm
Strong customer service skills to include problem-solving and complaint resolution
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Teamwork and cooperation
What can you look forward to?
Health, Dental and Vision insurance
Paid time off
Anniversary day off with pay
Paid volunteer hours
401(k) retirement plan with company match
Health and fitness monthly reimbursement
Hotel room discounts nationwide
#whyNCG
With 35 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 30 award-winning hotels in six states within the Marriott and Hilton family of brands. Check out our jobs at www.ncgcareers.com and join our growing staff of 1,000 team members!
North Central Group is an Equal Opportunity Employer.