COMPANY OVERVIEW
At our Home2 Suites, hospitality isn’t just a job; it’s a journey of growth, community and cultures. Our team members work together to deliver exceptional experiences for each and every guest.
We are always looking for great people to join our team - those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! We are more than a room for the night. We create heartfelt experiences for guests, meaningful opportunities for team members, and a positive impact in our communities.
JOB SUMMARY
As Housekeeping/Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!
RESPONSIBILITIES
Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
Change and replenish bed linens, towels and other guest amenities, as needed.
Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Turn in and log all guest property left in room or other public space.
Attend pre-shift meetings to learn assignments and the day’s tasks.
Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
Ensure all rooms/assigned tasked are completed with the allotted MPR’s.
QUALIFICATIONS
Knowledge of housekeeping and laundry operations and procedures.
Knowledge of proper use and storage of cleaning chemicals.
General knowledge of equipment such as vacuums, commercial washers and dryers.
Able to understand and speak some of the English language.
Able to prioritize work assignments.
Demonstrate genuine care for customers and employees.
Able to work in fast paced environment.
BENEFITS
Hiring bonus paid after 30, 90, 180 days!
$2 per hour pay differential for working Sundays!
PTO Accrual from day one!
Health, Dental and Vision Insurance
401(k) with Employer Match
Short Term & Long Term Disability Insurance
Paid Life Insurance
Employee Assistance Program
Employee hotel discounts worldwide