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Weekend Night Auditor

Home2 Suites

Weekend Night Auditor

Madison, WI
Part Time
Paid
  • Responsibilities

    The Madison Central Home2 Suites is searching for a full time Night Auditor!

    Join our family of exceptional hotels at North Central Group where you’ll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun! Our friendly and attentive Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel’s business transactions.

    Responsibilities:

    Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel’s financial and accounting records

    Greet and interact with guests in a warm, friendly and professional manner

    Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

    Promptly handle guest service requests and guest complaints to meet and exceed guest expectations

    Work in cooperation with other departments to ensure a positive guest experience

    Use computer system to make reservations, check-in and check-out hotel guests, process payments

    Perform tasks such as answering phones, maintain a cash drawer, operate office equipment

    Ensure guest and hotel safety by knowing all safety, security and emergency procedures

    Process departmental reports

    What are we looking for?

    Ability to work overnight from 11:00 p.m. until 7:00 a. m.

    Understanding of general accounting practices and ability to compile facts and figures

    Exceptional customer service skills

    Strong attention to detail

    Reliability and honesty

    Teamwork and cooperation

    What can you look forward to?

    Health, Dental and Vision plan

    Paid time off

    Anniversary day off with pay

    Paid volunteer hours

    401(k) retirement plan with company match

    Health and fitness monthly reimbursement

    Hotel room discounts nationwide

    #whyNCG

    With 35 year of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 25+ award-winning hotels in five states within the Marriott and Hilton family of brands. Check out our jobs at www.ncghotels.com/careers and join our growing staff of 1,000 team members!

    North Central Group is an Equal Opportunity Employer.