Job Description

POSITION OVERVIEW:

Under the direction of the PSH Manager, the Housing Retention Specialist works directly with program participants in a Permanent Supportive Housing site and develops, arranges and coordinates treatment services. The Housing Retention Specialist provides linkage to permanent, affordable housing service for homeless individuals who meet the criteria to available Homeless Health Care Los Angeles Housing Subsidized Programs. The Housing Retention Specialist also works to improve the health of homeless individuals by assisting with the provision of stable housing, development of a comprehensive treatment plan and facilitating linkages to medical care, mental health care, alcohol/substance use treatment, housing retention and other supportive services.

PRINCIPAL DUTIES & RESPONSIBILITIES:

· Conducts comprehensive assessments (CES surveys, ASAM/ASI, vulnerability index tools etc.) to determine appropriate housing options, case management and other supportive service needs.

· Conducts on-going quarterly needs and financial assessments to identify client’s continued housing, supportive service needs and barriers to maintaining permanent supportive housing.

· Develops individualized case plans with measurable goals and objectives to assist participants in achieving their desired outcomes.

· Develops and networks with representatives in other agencies/community based agencies to support individuals in attaining services such as housing, mental health care, medical treatment, financial assistance, legal advocacy, etc.

· Networks and collaborates with community based organizations to obtain referrals and ensure contractual capacity is met.

· Responsible for networking, collaborating and assisting participants in locating and obtaining housing in an expedient manner in line with the Housing First Model.

· Provides intensive case management services, self-help groups/workshops, assistance with completing applications, as well as on-going guidance and education to clients as they transition into permanent supportive housing.

· Performs home visits, eviction prevention, budgeting, life skills coaching, and other housing retention services to support clients with sustaining permanent supportive housing.

· Documents client’s progress related to their participation in housing and supportive services, intake and exit/discharges into the HMIS data system and DHS CHAMP data system within required deadlines.

· Implements and consistently practices harm reduction, trauma informed care, housing first and integrated care interventions.

· Able to serve a diverse vulnerable client populations and communicate effectively in a culturally competent manner.

· Able to work in a multi-disciplinary team environment, utilizing professional, open and respectful communication. Maintains a solution focused, strengths based and client centered approach with managers, co-workers and clients of HHCLA.

· Maintains client records according to HIPAA and adheres to all client confidentiality requirements and standards.

· Complies and maintains familiarity with agency and program policies and procedures and other applicable regulations.

· Attends and participates in supervision, staff meetings, trainings, conferences, workshops, and special projects to promote professional development.

· Models HHCLA approach, mission and core values in all communication, correspondence, community events, coalitions and advocacy efforts.

· HHCLA works with many clients of different special populations which includes, but is not limited to the following: Veteran Clients and veteran specific duties, Older adults, co-occurring disorders, PTSD, Justice Involved Individuals, Transitional Aged Youth, etc.

· Reports to work on time and maintains reliable and regular attendance.

· Maintains current licensing and/or certification as required for position.

· Other duties as assigned.

Company Description

Homeless Health Care Los Angeles (HHCLA) is a nonprofit, community-based organization that provides comprehensive behavioral health and holistic health care to address the unique challenges of people who are experiencing homelessness. Driven by socially conscious Angelenos for fellow Angelenos, HHCLA has been providing a pathway to health, recovery and emotional well-being without bias or judgement for more than 30 years. With a continuum of services that includes counseling, substance use treatment, syringe exchange, overdose prevention, and housing with supportive services, HHCLA seeks to improve the quality of life and capacity for stability of the people they serve, and help them secure and stay in permanent housing.