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Veterinary Practice Manager

Hometown Veterinary Partners

Veterinary Practice Manager

Saint Paul, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Parental leave

    Profit sharing

    Training & development

    The Hospital Director at Hometown Veterinary Partner is a member of hospital team and reports directly to the President. The Hospital Director will support our core beliefs of Culture, Collaboration and Community. You are empowered to provide exceptional veterinary care that is approachable, accessible, and individualized in your location. As a respected member of the leadership team, this leader is also responsible to lead and manage successful outcomes and advancements in operations, team management, client services, and marketing to build the HVP brand.

    Culture

    Maintain a positive, supportive, and collaborate work environment.

    Interpersonal and conflict resolution skills to support an inclusive environment.

    Hire, retain, train, and develop medical staff.

    Onboard new team members

    Training hospital teams on workflows and systems

    Problem-solving with team members on cultural and operational issues to improve safety and efficiency and work environment.

    Provide ongoing leadership that supports efficiency, productivity, and well-being.

    Identifying opportunities and developing operational best practices to drive organic growth and fiscal sustainability

    Community

    Implement customer retention and engagement strategies and tactics.

    Provide a positive and exceptional client experience.

    Manage community involvement and philanthropy efforts.

    Engage and/or lead in marketing activities such as photography, social media, and local event participation.

    Collaboration

    Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents.

    Guide and utilize exceptional support staff.

    Serves as an integrating force that fosters alignment of the healthcare team to support evidence-based, safe, high-quality, and cost-effective care for the community we serve.

    Familiarity with quality, safety, and health initiatives

    Ensuring all licenses are up to date, and in accordance with state or federal guidelines.

    Ensuring the medical staff and facility comply with the federal rules and regulations.

    Skills & Abilities

    Entrepreneurial aptitude: Highly motivated with a demonstrated passion for excellence and continuous learning.

    Comfort in a high growth environment

    Demonstrated commitment to ethics and integrity.

    Positive team player who motivates staff by listening, respecting, and encouraging

    Strong organization, time management, and attention to detail

    Solid and effective communication, technology, organizational and analytical skills

    Knowledge of veterinary practice management processes, standards, and software

    Impeccable attention to detail, and overall timeliness of responsibilities

    Ability to manage the hospital budget

    Business Acumen to support short/ long term growth and sustainability

    Leadership capabilities

    Education, Experience & Qualifications

    High School diploma or equivalent

    Minimum 3-5 year of management experience in any industry

    3-5 years veterinary experience

    Other Details

    Competitive Compensation

    PTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)

    Medical, Dental, and Vision Insurance

    Telemedicine

    Wellness & Mental Health Resources

    Employee Assistant Program (EAP)

    Life & Disability Insurance

    Health Savings Account

    Pet Insurance

    Pet Discounts

    401k

    CE Allowance

    Opportunity for Equity and Advancement

    Flexible Schedule to Allow for Work-Life Balance

    Hometown Veterinary Partners is committed to providing equal employment opportunities to all aspects of employment and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.