Overview: Homeward Bound’s Rapid Re-Housing (RRH) Homeless Prevention Program provides short-term financial assistance for housing and case management support to individuals and families at imminent risk of homelessness in Buncombe County. The program’s temporary financial assistance assists with rental and utility arrears, short-term rental, and/or utility assistance and can also provide move-in cost assistance in cases where a client loses their current housing. The program offers resources and services that are tailored to the unique needs of the household. The Case Manager is a source of support and guidance. Prevention case managers are trained in diversion to assist clients in identifying strengths and social resources in an effort to divert from the homeless shelter system and avoid homelessness. Additionally, Case Managers are trained to assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability. This person must also have experience working with mental illnesses and substance abuse disorders. Most importantly, we are looking for individuals that have passion for the work and compassion for all people experiencing homelessness in our community, no exceptions. Employees at Homeward Bound enjoy a strong benefits package such as the following: • Paid holidays • 401K with Employer Match • No-cost health plans with buy-up options • No-cost dental plan with a buy-up option • Life insurance • Additional supplemental insurance offerings • Training opportunities • Sick leave • And separate PTO that accrues at 13.34 hours per month in just the first year of employment! Responsibilities: • Conduct initial assessment and screening of all potential clients to determine eligibility • Utilize diversion skills to help those at risk of homelessness to identify immediate alternate housing arrangements, connect them with needed resources, and identify strengths and personal resources • Will utilize all relevant resources (outside agencies, social support, budget assistance, etc.) to avoid eviction as much as possible • Assist clients as advocates for benefits, housing needs to include evictions, landlord negotiations, and access to community resources • Assist in the development of positive working relationships with other agencies serving those at risk of homelessness • Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives • Maintain contact with all housing clients on a scheduled basis, appropriate to their particular status and needs • Ensure that client interactions are person-centered, goal-focused, and reflect each client’s goal plan • Build professional relationships with clients, providers, and community partners • Provide clients training in the areas of personal hygiene, accessing community resources, medical adherence, household management, or other needs as outlined in the client’s goal plan • Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life • Provide transportation to clients when required • Make referrals to supportive services in our community as appropriate and support clients in navigating this process • Facilitate and assist with the client move-in process • Facilitate and assist with moving out clients and cleaning units • Must be able to lift 50lbs • Be an effective mediator and advocate for all housing clients • Effectively use HUD tools and ensure compliance with data standards and record-keeping as required by HUD and Homeward Bound • Document all client interactions and maintain accurate paperwork/reports • Perform annual re-certifications and inspections for each client and accurately update files as necessary • Attend weekly case management meetings and other specified meetings/training as required • Communicate effectively in oral and written forms with clients, their families, their significant others, coworkers, supervisors, other service agencies, and the community • Operate proficiently a personal computer, fax machine, printer, and copier Qualifications: • Bachelors of Social Work or related degree, graduate degree, or comparable experience • Prior experience with homeless populations or populations with high clinical needs Compensation: $40,019 yearly

• Conduct initial assessment and screening of all potential clients to determine eligibility • Utilize diversion skills to help those at risk of homelessness to identify immediate alternate housing arrangements, connect them with needed resources, and identify strengths and personal resources • Will utilize all relevant resources (outside agencies, social support, budget assistance, etc.) to avoid eviction as much as possible • Assist clients as advocates for benefits, housing needs to include evictions, landlord negotiations, and access to community resources • Assist in the development of positive working relationships with other agencies serving those at risk of homelessness • Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives • Maintain contact with all housing clients on a scheduled basis, appropriate to their particular status and needs • Ensure that client interactions are person-centered, goal-focused, and reflect each client’s goal plan • Build professional relationships with clients, providers, and community partners • Provide clients training in the areas of personal hygiene, accessing community resources, medical adherence, household management, or other needs as outlined in the client’s goal plan • Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life • Provide transportation to clients when required • Make referrals to supportive services in our community as appropriate and support clients in navigating this process • Facilitate and assist with the client move-in process • Facilitate and assist with moving out clients and cleaning units • Must be able to lift 50lbs  • Be an effective mediator and advocate for all housing clients • Effectively use HUD tools and ensure compliance with data standards and record-keeping as required by HUD and Homeward Bound • Document all client interactions and maintain accurate paperwork/reports • Perform annual re-certifications and inspections for each client and accurately update files as necessary • Attend weekly case management meetings and other specified meetings/training as required • Communicate effectively in oral and written forms with clients, their families, their significant others, coworkers, supervisors, other service agencies, and the community • Operate proficiently a personal computer, fax machine, printer, and copier