Company Overview

As we continue to grow our business, we are looking to expand our team with the right candidate looking for an exciting career. We are looking for someone that enjoys working in a fast paced office environment that is willing to excel not only in their given role, but willing to expand their breath in understanding the other aspects of the operation. The successful candidate for this role we enjoy wearing multiple hats and having multiple responsibilities.

By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues.

Homewatch CareGivers welcomes individuals into our family who are eager to continually learn in order to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve. Skillsets necessary for this role include the following:

Detail Oriented

Fast Learner

Hard Working

Organized

Team Oriented

For more information about the company and our services, please visit our website: hwcg/charlotte.com

Role: The HR/Inside Sales Administrator is responsible for leading our recruitment effort, identifying, interviewing, screening and hiring caregivers, Certified Nursing Assistants (CNA) and Personal Care Assistants (PCA). This key person will develop local recruiting plans, employ candidate sourcing strategies, create and implement new recruiting tactics. This person will also be responsible for handling intake calls and emails for new clients, as well as nurturing and tracking the progress of the leads.

Scope of Position: Reports to the President

Major Responsibilities

Human Resources:

Work with the management team to create and implement a full-scale recruiting platform including online and print job advertising, job fairs and ongoing college placement programs.

Research, recommend and develop new candidate recruiting sources

Use online recruiting tools to identify and attract job candidates, leverage the Internet for recruitment including social media and professional networking sites.

Post job openings in newspaper advertisements, online, with professional organizations and educational institutions.

Develop a pool of qualified candidates while building a deep network to identify and attract qualified candidates.

Track and report new job candidate applications, new hires and recruiting source effectiveness via Care+

Conduct prescreening and employment interviews. Hire new employees, complete employee background checks, reference checks and new employee paperwork.

Develop and manage school relationships

Prepare and present school presentations

Maintain database of caregiver contacts/Send monthly newsletter

Track and report metrics

Write and review job postings

Maintain payroll system and submit payroll on a bi-weekly basis

Scheduling job interviews and assisting in interview process

Serving as a point person for all new employee questions

Inside Sales:

Conduct new client intake calls with confidence and professionalism

Categorize and input new leads into the operating system(s)

Respond to leads from lead generators within 5 minutes

Follow up and track progress of new leads

Attend industry events(if necessary)

Knowledge, Skills, and Abilities Required

One to two years of human resources and/or recruiting experience required. A healthcare recruiting background is a preferred

One to two years experience with frontline phone answering experience is required. Phone sales experience is preferred

Proven candidate sourcing and relationship building skills

Experience with Microsoft Word, Excel and Outlook

Ability to travel for recruitment meetings, college visits, career fairs and maintain a flexible work schedule to participate in recruiting events within the Charlotte metropolitan area

Able to effectively communicate with prospective employees and the management team.

Excellent interpersonal and communication skills - oral, conversational, telephone & written