Company Overview

In 1980, Homewatch CareGivers established its mission to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. By delivering high-quality caregiver services, Homewatch CareGivers helps improve the quality of life for those in our communities as well as provide meaningful employment opportunities. We offer employees a strong family-oriented culture and professional, accredited training that addresses relevant health and wellness issues. Homewatch CareGivers welcomes individuals into our family who are eager to continually learn in order to best serve customers’ evolving needs, and who demonstrate the passion for connecting people to the quality services they deserve.

For more information about the company and our services, please visit our website: www.homewatchcaregivers.com/north-san-diego

Role: The Scheduler is responsible for developing and maintaining the schedules of company employees, all of whom work flexible shifts, scheduling caregiver engagements, and direct client contact regarding schedules and changes of those schedules. Scheduler will develop knowledge of individual employee’s availability and skill level in order to match them appropriately with clients. This is a fast-paced job with many rewards!

Knowledge, Skills, and Abilities Required

The appointed Scheduler for the agency must meet the following qualifications:

1. All of the criteria specified for a caregiver, since the position may require filling in for the caregiver under some circumstances

2. Able to use and learn scheduling software

3. Software experience with Word, Excel and other applications

4. Thorough knowledge of the caregiver's responsibilities

5. Excellent interpersonal and communication skills - oral, conversational, telephone and written

6. Able to read and understand large numbers of caregiver reports

7. Able to read and understand personal care plans for each of their clients and assure their appropriate discharge

8. Able to organize large amounts of information and take appropriate action

9. Able to assess caregivers' skills, personalities, and interests sufficiently to provide input on good client/caregiver matches

10. Able to communicate effectively with caregivers, and management personnel as appropriate

11. Demonstrate professionalism and responsiveness with prospective clients and others who may communicate with the agency

12. Must pass all background screening with satisfactory results including drug test

Major Responsibilities

The Scheduler manages client and caregiver items as they relate to matching and scheduling and is responsible for:

1. Answering office phone

2. Matching client schedules with compatible caregivers

3. Assuring that the schedule is current and up to date at any given time

4. Office and clerical activities as directed

5. Input of information into computer systems

6. Support and participate in the hiring process of new employees

7. Support and assist other office staff as needed

8. Fill in for caregivers when there is no one else available

9. On call responsibilities

10. Any other duty requested to maintain the operations of the business including caregiving duties

Physical Qualifications:

1. Able to work an average of 40 hours per week.

2. Able to bend, climb, stoop, and stand an average of 5 hours per day.

3. Able to lift 20-30 pounds.

4. Able to use tools necessary for job.

5. Able to communicate effectively.

Benefits

1. Vacation Pay

2. Life Insurance

3. 401k with Matching

4. Colonial Life Benefits5. Health Care Benefits