Hotel Houseperson

Homewood Suites Phoenix Metro Center

Hotel Houseperson

Phoenix, AZ
Paid
  • Responsibilities

    Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge! Responsibilities: • Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service • Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens • Assure a clean environment in the guest rooms, corridors, lobby, and other work areas • Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management • Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor Qualifications: • Good understanding of cleaning techniques and products • At least 1 year of experience as a houseperson or housekeeper preferred • Graduated high school, received GED or equivalent • Solid work ethic and excellent organizational, time management, and communication skills • Proven customer service experience with a strong guest-focused mentality