Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Field customer complaints when necessary Perform regular bookkeeping duties: make sure hotel guest information is current and correct Work with the housekeeping staff to ensure rooms are ready for new guests Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Qualifications: Working knowledge of Microsoft Office and reservation management systems Displays impeccable interpersonal, time management, organizational skills, and customer service skills Well-versed in taking telephone calls and handling stressful situations 1+ year of hotel industry experience or related job preferred High school diploma, GED, or equivalent Compensation: $12.50 hourly

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