True Vines is seeking a detail-oriented and plant-passionate Horticultural Quality Support Specialist to help uphold the high standards that define our interiorscape and design work. This role is ideal for someone who not only understands plant health but takes pride in ensuring every installation and service reflects excellence. You’ll work closely with our production and service teams to monitor plant quality, troubleshoot issues, and support ongoing maintenance across client sites. If you love combining hands-on horticulture with problem-solving and team collaboration, this is a unique opportunity to grow within a well-established, design-driven company. At True Vines, you’ll be part of a 33-year-established company known for creativity, quality, and strong client relationships. We are not corporate—we’re a collaborative, fast-moving team that values expertise, ownership, and growth. This role offers the chance to make a direct impact on our product quality and client satisfaction while expanding your horticultural knowledge in a dynamic environment. Responsibilities: • Conduct quality checks on plant material in the onsite client locations to ensure health and presentation standards • Identify and troubleshoot plant health issues (watering, pests, lighting, nutrition) and recommend corrective actions • Support installation and service teams with plant selection, replacements, and upgrades • Monitor and maintain inventory quality, including incoming plant shipments and replacements • Assist in training team members on proper plant care techniques and quality expectations • Document and report recurring issues to improve processes and long-term plant performance Qualifications: • 1+ year experience in horticulture, landscaping, plant care, or related field preferred • Knowledge of tropical plant care and interior plant maintenance is a plus • Ability to work independently and manage a service route • Strong attention to detail and reliability • Ability to lift 25–50 lbs and work in indoor commercial environments • Valid driver’s license with a clean driving record • Positive attitude and strong work ethic Compensation: $16 - $20 hourly

• Conduct quality checks on plant material in the onsite client locations to ensure health and presentation standards • Identify and troubleshoot plant health issues (watering, pests, lighting, nutrition) and recommend corrective actions • Support installation and service teams with plant selection, replacements, and upgrades • Monitor and maintain inventory quality, including incoming plant shipments and replacements • Assist in training team members on proper plant care techniques and quality expectations • Document and report recurring issues to improve processes and long-term plant performance • Collaborate with leadership to maintain consistency in horticultural standards across all accounts