Hospice RN Case Manager

Millenia Hospice

Hospice RN Case Manager

Dallas, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Flexible schedule

    Training & development

    Join Millenia Hospice — Where Compassion Meets Excellence

    At Millenia Hospice, we believe hospice care is more than a service — it’s a calling. We are looking for an experienced, compassionate Hospice RN Case Manager who is committed to delivering exceptional end-of-life care with dignity, empathy, and clinical excellence.

    If you are an RN who values autonomy, teamwork, and meaningful patient relationships, this role offers the opportunity to make a real difference in the lives of patients and families every day.

    Position Summary

    The Hospice RN Case Manager is responsible for coordinating and providing skilled nursing care to hospice patients in their place of residence. This role includes comprehensive patient assessment, care planning, symptom management, patient/family education, and collaboration with the interdisciplinary team (IDT) to ensure comfort-focused, patient-centered care.

    The ideal candidate is clinically strong, highly organized, emotionally intelligent, and confident managing patient needs across changing conditions.

    Key Responsibilities

    Patient Care & Clinical Management

    Completing of RN visit notes within 24-48hrs of visit

    Complete comprehensive nursing assessments, including physical, psychosocial, and symptom-related evaluations.

    Develop, implement, and update individualized Plan of Care in collaboration with the hospice physician and interdisciplinary team.

    Provide skilled nursing visits and interventions, including:

    Pain and symptom management

    Medication reconciliation and education

    Wound care (as applicable)

    Catheter care, ostomy care, and other skilled nursing needs

    Identify changes in patient condition and respond appropriately, including escalation to the hospice physician and/or IDT as needed.

    Provide ongoing patient and caregiver education on disease progression, comfort measures, medications, and what to expect.

    Care Coordination & Case Management

    Coordinate services and communication among the interdisciplinary team, including:

    Hospice physician/medical director

    Social workers

    Chaplain/spiritual care

    Home health aides

    Volunteers

    Therapists (as appropriate)

    Collaborate with caregivers and family members to ensure continuity of care and support.

    Serve as the primary point of contact for assigned patients and families, ensuring timely follow-up and responsiveness.

    Documentation & Compliance

    Maintain accurate and timely clinical documentation (24-48hrs interval) in the electronic medical record (EMR), including:

    Visit notes

    Patient assessments

    Care plan updates

    Medication and symptom tracking

    Ensure compliance with hospice regulations, agency policies, and standards of practice.

    Participate in IDT meetings and contribute to patient care discussions and goals.

    Support for Patients and Families

    Provide emotional support and compassionate communication to patients and families during end-of-life care.

    Educate families on hospice philosophy, comfort care goals, and available support resources.

    Assist families with end-of-life planning, transitions, and bereavement resources in coordination with the hospice team.

    On-Call (as assigned)

    Provide triage, guidance, and nursing visits as needed to manage symptoms and support families.

    Qualifications

    Required

    Current, active Registered Nurse (RN) license in Texas

    Minimum 5 years of RN experience (hospice, geriatrics, or palliative care preferred)

    Valid driver’s license and reliable transportation

    Current CPR certification (or ability to obtain upon hire)

    Ability to work independently while collaborating with a team

    Strong documentation and time-management skills

    Preferred

    Hospice experience strongly preferred

    Experience with EMR documentation systems. (Kinsser Wellsky)

    Strong knowledge of end-of-life symptom management and comfort care