Hospitality & Leasing Agent

Location: Little Havana, Miami

Website

Compensation: $17–$23 per hour depending on experience

Full-Time Position

The Propolis is looking for a Hospitality & Leasing Agent to become one of the main faces of our communities.

This role is a combination of hospitality, leasing, sales, and resident interaction. You will spend your day communicating with prospective residents, conducting tours, answering questions, helping people move into our communities, and creating a positive experience throughout the process.

We are not looking for someone with the perfect resume.

We are looking for someone who is:

• Friendly and personable
• Comfortable talking to people all day
• Highly organized
• Reliable
• Proactive
• Resourceful
• Comfortable solving problems independently
• Motivated by results
• Positive and energetic

Responsibilities

• Respond to inquiries from prospective residents
• Follow up with leads
• Schedule and conduct property tours
• Guide applicants through the leasing process
• Assist with move-ins and resident communications
• Help maintain strong occupancy across the portfolio
• Create and post content showcasing available units and community life
• Represent The Propolis professionally both online and in person

Requirements

• Strong communication skills
• Comfortable using technology and learning new software
• Ability to multitask and stay organized in a fast-paced environment
• English required
• Spanish is a plus

Preferred Qualifications

• Experience with photography, videography, or basic content creation
• Experience editing photos and videos for social media
• Experience managing Instagram, Facebook, TikTok, or similar platforms
• Experience creating content that helps promote products, services, or communities
• Hospitality, sales, customer service, hotel, restaurant, retail, or leasing experience is a plus

No prior leasing experience is required.

We are primarily hiring for attitude, communication skills, work ethic, organization, reliability, and the ability to learn.

Hospitality, sales, customer service, restaurant, hotel, front desk, retail, or other people-facing experience is a plus, but we are primarily hiring for attitude, communication skills, work ethic, and the ability to learn.

Growth Opportunity

This position offers a path into leadership for the right person as the company continues to grow.

If you enjoy working with people, solving problems, and helping create a great living experience, we'd love to hear from you.