About Sosuite & Ledger Residences

Sosuite is a modern hospitality company reinventing the short,medium and long-term stay experience. We operate a growing portfolio of design-forward, tech-enabled properties across Philadelphia and beyond.

Ledger Residences , located in the heart of Center City Philadelphia, is one of our most dynamic properties. It features a mix of professionally designed short-term rental units, fully furnished residences with flexible lease terms, and unfurnished apartments with traditional leases. Whether residents are staying for a few nights or settling in for the long haul, Ledger combines the elevated service of a boutique hotel with the comfort and consistency of residential living. The property is fully operated and managed by Sosuite.

This is an immediate opening.

Who We're Looking For

• An Full Time Front Desk Agent.
• Weekend availability is a must!
• Someone able to work any shift between 8AM and midnight, although we try to keep shifts consistent, flexibility is a must.
• Experience in hotel front desk or residential concierge roles are preferred.
• Highly proficient with technology and software use.
• Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
• Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.
• Hospitality students - we can accomodate evening only shift requests (4pm-12am)

Compensation & Benefits

• Full time W-2.
• Starting pay: $18-$19 per hour depending on experience
• Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas).
• Free parking onsite.

What You'll Be Doing At Sosuite

• Staff the front desk at an upscale mixed-use building.
• Welcome long-term residents.
• Assist short-term hotel guests with checking in, checking out, and guest services.
• Provide standard concierge services such as package receiving.
• Respond to guest requests with warmth and hospitality, delivering extra towels and similar services.
• Utilize Sosuite's extensive software stack to assist Sosuite's remote Guest Experience Team.
• Manage reservations, create charges, liaise with Field Operations and Housekeeping, and similar desk work.

What You Need To Be Successful

• Eligible to work in the United States.
• A high degree of proficiency with software and mobile applications.
• Physical stamina and mobility including ability to reach, kneel, and bend.
• Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
• A positive attitude, and the ability to work effectively both in a team environment as well as independently

What You'll Get When Joining Sosuite

• A team to help you grow professionally and personally.
• Quarterly team events.
• An annual free night at a Sosuite location #staycation.
• A positive and empowering team environment.

We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.