Host/Hostess

Goodstone

Host/Hostess

Middleburg, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Flexible schedule

    Host / Hostess

    Grayson's Bar • Restaurant • Estate An elevated dining experience at the award-winning Goodstone Estate.

    Location: Middleburg, Virginia Job Type: Full-Time or Part-Time Compensation: Starting at $16.00 per hour, based on experience

    About Grayson's at Goodstone

    Grayson's at Goodstone is the culinary heart of Goodstone, a luxury estate nestled in Virginia's Hunt Country. Our restaurant offers a refined yet welcoming dining experience featuring estate-inspired cuisine, locally sourced ingredients, and exceptional hospitality.

    Every guest interaction matters. As the first and last person our guests encounter, our Hosts set the tone for the entire dining experience. We are looking for warm, professional individuals who enjoy creating memorable first impressions while keeping our dining room running smoothly.

    Why You'll Love Working Here

    At Grayson's, hospitality is more than service—it's creating meaningful experiences. You'll work alongside a passionate team in one of Virginia's premier luxury destinations while building valuable hospitality and leadership skills.

    We offer:

    Beautiful estate setting in Middleburg, Virginia

    Family meal during scheduled shifts

    Employee discounts at Goodstone and Grayson's

    Opportunities for advancement within the restaurant and hospitality teams

    Supportive leadership focused on coaching and development

    Full-time team members become eligible for benefits beginning on Day 61

    401(k) with company match after one year

    Paid Time Off and Sick Leave (eligible positions)

    Employee Referral Bonus Program

    Your Opportunity

    The Host is responsible for creating an exceptional first impression for every guest while managing reservations, seating, and guest flow throughout each service. This role serves as the communication hub between guests and the restaurant team, ensuring each guest receives a warm welcome and an outstanding dining experience from arrival through departure.

    The ideal candidate is friendly, organized, poised under pressure, and genuinely enjoys providing exceptional hospitality.

    What You'll Do

    Welcome every guest with warmth, professionalism, and genuine hospitality

    Manage reservations using OpenTable or reservation software

    Coordinate seating to maximize guest satisfaction and restaurant efficiency

    Maintain accurate wait times and communicate them clearly to guests

    Escort guests to their tables and introduce them to their server

    Monitor dining room flow and communicate with managers and service staff

    Answer incoming phone calls professionally and assist with reservations

    Assist with special requests and guest accommodations whenever possible

    Maintain a clean, organized, and welcoming host stand

    Ensure menus are clean, organized, and presented professionally

    Support servers and management during busy service periods

    Assist with opening and closing duties

    Provide guests with information about the estate, restaurant, menus, and special events

    Handle guest concerns professionally and involve management when appropriate

    Uphold Grayson's luxury service standards at all times

    Perform other duties as assigned

    What We're Looking For

    Required Qualifications

    Previous restaurant or hospitality experience preferred

    Exceptional customer service skills

    Friendly, outgoing personality with a polished, professional appearance

    Excellent communication skills

    Strong organizational and multitasking abilities

    Comfortable working in a fast-paced environment

    Reliable transportation

    Ability to remain calm under pressure

    Flexible schedule including evenings, weekends, and holidays

    Ability to work effectively as part of a team

    Preferred Skills

    Experience with OpenTable or similar reservation systems

    Fine dining or luxury hospitality experience

    Knowledge of wine, food, and hospitality etiquette

    Strong attention to detail

    Positive attitude and willingness to help wherever needed

    Career Growth

    Many of our restaurant leaders began in hourly hospitality positions. This role offers opportunities to grow into positions including:

    Lead Host

    Server

    Bartender

    Restaurant Floor Supervisor

    Guest Relations

    Restaurant Management

    We believe in promoting from within whenever possible.

    Benefits

    Eligible team members may receive:

    Medical Insurance

    Dental Insurance

    Vision Insurance

    Short-Term Disability

    Long-Term Disability

    Life Insurance

    401(k) with Company Match

    Paid Time Off

    Sick Leave

    Employee Dining Discounts

    Employee Referral Bonus Program

    Work Schedule

    This position requires flexibility and may include:

    Days

    Evenings

    Weekends

    Holidays

    Special Events

    Over time, as business demands require

    Physical Requirements

    While performing the duties of this position, the employee will regularly:

    Stand and walk for extended periods

    Lift and carry up to 25 pounds

    Frequently bend, reach, and move throughout the restaurant

    Use a computer, a reservation system, and a telephone

    Work in a fast-paced hospitality environment

    Occasionally work outdoors while greeting guests or supporting estate events

    Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

    Additional Information

    This job description is intended to describe the general responsibilities and requirements of this position. Duties may change based on business needs and operational requirements.

    Equal Employment Opportunity

    Goodstone is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all team members are valued and respected. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

    Goodstone is also a drug-free workplace. Pre-employment and, where permitted by law, ongoing drug and alcohol screenings may be required as a condition of employment.

    This position aligns with the hospitality standards and guest service expectations established for Goodstone's Guest Services and restaurant operations.