Host/Hostess

MARGARITAVILLE RESORT CAPE COD

Host/Hostess

Hyannis, MA
Full Time
Paid
  • Responsibilities

    Job Title: Host/Hostess

    Job Description:

    We are seeking a cordial and organized Host/Hostess to join our hospitality team. As a Host/Hostess, you will play a pivotal role in creating a positive dining experience by warmly welcoming guests and efficiently managing seating arrangements.

    Key Responsibilities:

    - Greet guests upon arrival with a warm and friendly demeanor and escort them to their designated tables.
    - Manage reservations and seating arrangements to optimize table turnover while maintaining a comfortable atmosphere for our guests.
    - Coordinate with serving staff and kitchen personnel to ensure swift and efficient service.
    - Maintain a clean and organized reception area and assist with additional tasks as needed, such as refilling menus or escorting guests to the restroom facilities.
    - Address any guest queries or concerns promptly and professionally to ensure a satisfactory dining experience.
    - Collaborate with team members to ensure seamless service and contribute to a positive team environment.

    Qualifications:

    - Previous experience in a customer service or hospitality role is preferred but not required.
    - Excellent communication and interpersonal skills with a talent for providing exceptional customer service.
    - Ability to remain calm and professional in a fast-paced environment.
    - Strong organizational skills with the ability to manage multiple tasks simultaneously.
    - Flexibility to work evenings, weekends, and holidays as required.

    What We Offer:

    - Competitive salary and potential for tips.
    - Comprehensive training and opportunities for career growth within the hospitality industry.
    - A dynamic and supportive team environment.
    - Employee discounts on meals and other benefits.

    Join our team and become an integral part of creating memorable dining experiences. We look forward to meeting you!