JOB SUMMARY
Join our team at Margaritaville Island Hotel , located in Pigeon Forge, TN as a Host or Hostess where you will be the first point of contact for our guests, embodying the laid-back island spirit and ensuring a warm and welcoming atmosphere. Your role is crucial in creating memorable experiences for our guests from the moment they arrive. This is a face-paced environment, and we offer a unique escape where every day feels like a vacation.
If you are enthusiastic about delivering outstanding customer experiences in a fun and vibrant setting, we invite you to join our team.
RESPONSIBILITIES
- Greet guests with a friendly and inviting demeanor as they enter the establishment.
- Manage seating arrangements efficiently to optimize guest flow.
- Provide guests with menus and inform them of any specials or promotions.
- Assist in maintaining cleanliness and organization of the host stand and lobby area.
- Collaborate with servers and kitchen staff to ensure smooth operations and excellent customer service.
- Handle guest inquiries, requests, and complaints professionally and promptly.
- Uphold company standards for customer service, hospitality, and guest satisfaction.
- Support fellow team members in delivering exceptional dining experiences.
EXPERIENCE
- Previous experience in food service or hospitality is preferred.
- Strong communication skills to effectively interact with guests and team members.
- Ability to multitask in a fast-paced environment while maintaining a positive attitude.
- Passion for providing top-notch guest services and creating a welcoming environment.
Job Types: Full-time / Part-time Pay: starting $16.00 per hour
Shift: Day / Night shift, Weekdays / Weekends
Benefits:
- Health, Dental & Vision Insurance (FT Employee)
- PTO & Holiday pay
- Employee Discount
- Flexible Schedule
- Free Parking