Host

Key Responsibilities:

• Greet guests with a warm smile, provide prompt and courteous service, and thank them upon departure
• Answer phone calls and manage reservations and waitlists using OpenTable
• Seat guests efficiently following rotation guidelines; ensure tables are clean and menus are presented
• Monitor dining areas for cleanliness, guest safety, and seating availability
• Communicate guest requests or dietary restrictions to the culinary team
• Support servers and assist with guest needs as required
• Perform opening, closing, and side duties; maintain a clean, organized host area
• Follow all safety procedures and company policies
• Maintain a positive, professional, and team-oriented attitude
• Perform additional tasks as assigned by management

Qualifications:

• Previous front-of-house experience in a high-volume restaurant preferred
• Strong customer service, communication, and problem-solving skills
• Computer proficiency; experience with reservation systems like OpenTable
• Ability to multitask in a fast-paced environment and work collaboratively with a team
• Passion for hospitality and the food & beverage industry
• Flexible schedule, including nights, weekends, and holidays
• Ability to stand/walk for long periods; lift/push/pull up to 25 lbs.; frequent bending and reaching

Marcus Samuelsson Restaurant Group is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.