Host

The Little Donkey

Host

Montgomery, AL
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Flexible schedule

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    We’re looking for highly motivated individuals who thrive in a fast-paced, structured work environment. You must possess great enthusiasm and dedication towards providing exceptional service and maintaining excellent quality, with a commitment to delivering memorable guest experiences. You should be a team player and continuously strive to learn and improve while upholding brand excellence daily. This role requires individuals who can maximize revenue and profitability, drive sales, and deliver unparalleled service.

    About the Role

    As a FOH Team Member / Host, you will be responsible for providing“Guest First” service, making the Guest the heart and passionate about what they do. This includes friendly, timely interaction with Guests and other employees; welcoming Guests; seating Guests; answering questions; following up to ensure each Guest’s needs are met in a friendly manner; and encouraging Guests to return. Every Guest is made to feel welcome at all times. You’ll also work closely with your teammates to deliver excellent service and keep operations running smoothly.

    This role is ideal for someone with strong people skills who thrives in a fast-paced, team-oriented environment.

    What We Offer

    Flexible Schedules – enjoy a healthy work-life balance Positive culture – be part of a supportive, community-driven team Growth opportunities – potential to develop your skills and career within our restaurant group

    Qualifications

    Minimum Requirements

    Strong communication and customer service skills

    Reliability, teamwork, and a positive attitude

    Comfort with handling cash and operating a POS system

    Flexible schedule, including weekends and holidays

    Preferred:

    Previous experience in customer service or hospitality

    Familiarity with food service operations

    Responsibilities

    Previous experience working as a server in a high-volume, fast-paced restaurant or similar environment is preferred.

    The ideal candidate must possess outstanding hospitality skills and deliver exceptional service to guests.

    Strong organizational skills, great attention to detail, and a strong work ethic are also essential.

    The candidate must work efficiently as part of a team and independently, take direction effectively, and communicate professionally.

    Additionally, the candidate must have a flexible schedule, including the ability to work weekends, nights, and holidays.

    Welcome guests warmly and take their orders accurately

    Provide a genuine warm welcome to every guest as they arrive at LUCA, to provide a memorable guest experience.

    You will be responsible for checking in and seating guests at the restaurant.

    You must follow all Steps of Service and brand standards and create a hospitable, welcoming, and memorable experience for all guests.

    Maintain a well-groomed, professional, and polished appearance.

    Navigate restaurant areas, including tight spaces, ensuring all spaces are set according to plans.

    Take initiative, follow through on requests until completion, and utilize keen attention to detail.

    Perform other related duties as assigned by the Leadership team.

    Assist with maintaining cleanliness and organization in the FOH area

    Collaborate with teammates and management to ensure smooth service

    Support opening and closing duties as needed

    Note: While essential elements of this job are described above, they may be subject to change at any time