Host, Zeidler's Café

Skirball Cultural Center

Host, Zeidler's Café

Los Angeles, CA
Part Time
Paid
  • Responsibilities

    The Hospitality and Private Events department of the Skirball Cultural Center seeks a capable Host. Reporting to the Assistant Onsite Dining Manager as the first and last point of contact, the Host is responsible for creating a welcoming atmosphere and ensuring a positive dining experience for all guests. This role involves managing the flow of the dining room, coordinating with waitstaff, and assisting guests with reservations and seating.

    This is a part-time position (24 hours per week).

    Salary: $20.25/hour

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    Responsibilities :

    • Greet and welcome guests warmly upon their arrival and thank them as they leave.

    • Manage the restaurant's waiting list and provide accurate wait time estimates to guests.

    • Escort guests to their tables or to the waiting area and present them with menus.

    • Optimize the restaurant's seating chart to ensure a fair and even workload for all waitstaff.

    • Answer incoming phone calls and address questions concerning the menu, hours, and reservations.

    • Assist guests with scheduling reservations, especially for large parties.

    • Monitor and track the status of tables (occupied, clean, dirty) to assist with seating efficiency.

    • Bus and reset tables for the next guests.

    • Collaborate with servers and kitchen staff to ensure a smooth and efficient dining experience.

    • Fill to-go orders and process payments, if applicable.

    • Maintain the cleanliness and organization of the host area, front entrance, and restrooms throughout the shift.

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    Qualifications, Experience, and Attributes :

    • Education: High school diploma or GED.

    • Experience: Prior restaurant experience is preferred but not required.

    • Skills: Experience with a point-of-sale (POS) system, such as Toast Tables/Toast POS, is preferred.

    • Availability: Must be able to work flexible shifts, including evenings and weekends.

    • Must be at least 18 years of age and legally authorized to work in the United States.

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    Physical and environmental demands of the job:

    • This position requires standing and walking for extended periods of time.

    • Must be able to work in a fast-paced and occasionally stressful environment.

    • The role involves frequent communication with the public, requiring strong interpersonal skills.