Benefits:

Free food & snacks

Opportunity for advancement

Training & development

Primary Job Duties : ● Promote, work, and act in a manner consistent with the mission of the restaurant. ● Warmly and graciously greet all guests and seat them at tables or in waiting areas. ● Open the front door for guests entering or leaving the restaurant when possible. ● Provide guests with menus and inform them of their server’s name upon seating. ● Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited. ● Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. ● Locate waiting parties when tables become available. ● Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation. ● Answer telephone calls and respond to inquiries or transfer calls. ● Receive and record guests' dining reservations. ● Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed. ● Inspect dining and serving areas to ensure cleanliness and proper setup. ● Inform guests of establishment specialties and features. ● Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. ● Direct guests to coat rooms and waiting areas such as lounges. ● Relay messages to servers and bussers as needed. ● Thank guests as they leave and invite them to return. ● Attend all scheduled employee meetings and offer suggestions for improvement. ● Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant. ● Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. SupplementalActivities & Responsibilities ● Take and prepare to-go orders. ● Operate cash registers to accept payments for food and beverages. ● Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. ● Assist with preparing and serving food and beverages.

Tools & Technology ● Cash registers, Point-of-sale terminals, POS software, and workstations ● Credit card processing machines ● Personal computers, tablets, smart phones and/or handheld devices ● Software - Office suite, web-based applications, etc. ● Special purpose telephones ● Calendar and scheduling software ● Table management or reservation software ● Carbonated and non-carbonated beverage dispenser ● Commercial use coffee or iced tea makers