The Hotel Accounts Receivable (AR) Specialist manages the hotel's revenue collection, ensuring timely payment for guest stays, events, and corporate accounts. Key responsibilities include invoicing, processing deposits, reconciling accounts, and managing collections. They work closely with Sales and Front Desk teams to maintain accuracy and, in many cases, support month-end close procedures. Responsibilities: • Billing and Invoicing: Prepare and send accurate invoices for group events, banquets, and direct bill clients within 24–48 hours of departure. • Collection and Accounts Aging: Monitor aging reports to identify overdue accounts, contacting clients for payment to minimize delinquency. • Payment Posting: Post daily checks, credit card payments, and ACH transfers to guest and city ledger accounts. • Reconciliation: Reconcile accounts receivable sub-ledgers and credit card accounts, addressing discrepancies between the Property Management System (PMS) and the general ledger. • Dispute Resolution: Investigate billing disputes, chargebacks, and guest billing inquiries in a professional manner. • Audit Support: Assist with month-end closing procedures and provide documentation for audits. Qualifications: • Experience: requires 2+ years of accounting or AR experience; hospitality experience (specifically with Hilton) is highly preferred. • Technical Proficiency: Strong proficiency in Microsoft Excel (spreadsheets, formulas) and accounting software. • Communication: Excellent written and verbal communication skills for effective collections and inter-departmental collaboration. • Organizational Skills: High attention to detail for managing large volumes of transactions.

• Billing and Invoicing: Prepare and send accurate invoices for group events, banquets, and direct bill clients within 24–48 hours of departure. • Collection and Accounts Aging: Monitor aging reports to identify overdue accounts, contacting clients for payment to minimize delinquency. • Payment Posting: Post daily checks, credit card payments, and ACH transfers to guest and city ledger accounts. • Reconciliation: Reconcile accounts receivable sub-ledgers and credit card accounts, addressing discrepancies between the Property Management System (PMS) and the general ledger. • Dispute Resolution: Investigate billing disputes, chargebacks, and guest billing inquiries in a professional manner. • Audit Support: Assist with month-end closing procedures and provide documentation for audits.