Benefits:

Bonus based on performance

Employee discounts

Paid time off

Signing bonus

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hotel Assistant General Manager (AGM) to organize and oversee daily operations of our facilities. As the Hotel Assistant General Manager (AGM), you will provide strategic direction for the company and supervise the activities of our diverse workforce.

A hotel assistant general manager (AGM) supports the general manager by overseeing daily hotel operations, including managing staff, ensuring guest satisfaction, and handling administrative and financial duties. Key responsibilities include staff training and supervision, guest relations and complaint resolution, budget management, and maintaining property standards and safety. The AGM often steps in for the General Manager in their absence and helps implement policies and strategic goals to improve the hotel's performance and guest experience.

Responsibilities

Oversee the work of all employees and set clear objectives

Hire qualified personnel according to standards set forth by the company

Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency

Manage budgets and expenses, analyze and report on financial information

Develop and implement a strong marketing strategy to promote the hotel’s services

Communicate with customers when appropriate

Resolve issues that arise with maintenance, equipment, and renovations

Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies

Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications

Proven experience as a Hotel Assistant General Manager (AGM)

Familiarity with hospitality industry standards

Proficiency in English; knowledge of additional languages is a plus

Well-versed in hotel management best practices and relevant laws/guidelines

Ability to resolve issues with a customer-focused orientation

An outgoing personality

Excellent communication skills

Strong organizational and time-management skills

Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred