This leadership position requires minimal supervision. The individual is responsible for exercising independent judgment to manage the daily operations related to optimally operating the hotel. This employee understands, appreciates, and embraces our vision, mission, and values. As a leader, must be a self-starter and understand the position requires 24-hour availability. Responsibilities: • Handle guest complaints and queries promptly and professionally to uphold service excellence. • Perform key administrative duties, including payroll, bank deposits, and adherence to operational checklists. • Perform administrative duties in the office such as payroll, bank deposits, understanding budget management to maximize revenues, and follow up on operational checklists and safety training • Ensuring compliance with health and safety legislation and licensing laws • Oversee budget management to maximize revenue and profitability. Qualifications: • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proficient in Microsoft Office; Excel, Word, Outlook, PowerPoint • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $65,000 - $75,000 yearly
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