This leadership position requires minimal supervision. The individual is responsible for exercising independent judgment to manage the daily operations related to optimally operating the hotel. This employee understands, appreciates, and embraces our vision, mission, and values. As a leader, one must be a self-starter and understand that the position requires 24-hour availability. Responsibilities: • Ensuring compliance with health and safety legislation and licensing laws • Training, mentoring, and supervising staff in the Front Desk, Maintenance, Housekeeping, Laundry, and Breakfast department • Handle guest complaints and queries promptly and professionally to uphold service excellence. • Walk/be present on property, especially during shift changes, to ensure daily priorities are communicated, which will equip individuals and the team for success • Conduct regular inspections of guest rooms and back-of-house areas to meet brand and safety standards. Qualifications: • Employee must occasionally lift and/or move up to 25 pounds • Proficient in Microsoft Office; Excel, Word, Outlook, PowerPoint • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. • High school diploma or GED; one to three years of relevant experience or equivalent education and training. Compensation: $40,000 - $44,000 yearly

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