Join our team, a 2026 USA Today Top Workplace Winner!

At NCG Hospitality, we believe great hotels start with great people. As a 2026 Top Workplace in Hospitality Winner, we are proud of the culture we've built and the talented team members who make our success possible.

Now hiring an energetic Hotel Assistant General Manager to join NCG Hospitality, a fast-growing and award-winning hospitality and real estate company.

How You’ll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue.

Guest Experience & Team Leadership

Provide exceptional guest service while setting high service standards for the Front Desk team to follow

Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction

Supervise team, including hiring, training, scheduling, and performance management

Operational Excellence

Cultivate a supportive, inclusive, and engaging work environment where team members can thrive

Ensure the safety of guests and team members by upholding all safety procedures and standards

Support service quality by addressing guest concerns and initiating prompt, effective solutions

Financial & Front Office Administration

Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices

Assist with accounting functions including billing, reporting, and financial reconciliation

Monitor and support procedures related to inventory, key control, and monetary handling

To be successful in this role, you'll bring:

Three years of related work experience in hotels

At least two years in a hospitality management position

Strong organizational skills and attention to detail

Ability to handle pressure with poise and finesse

Strong leadership and a professional image

Strong customer service skills to include problem-solving and complaint resolution

Ability to work in a fast-paced setting

Why You'll Love Working Here

Career Growth

Personalized career development and advancement opportunities

Leadership training, mentorship, and educational assistance

Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels

Referral and incentive programs to earn additional rewards

Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

Medical, dental, and vision coverage

Paid Time Off, Paid Sick Time, and Employee Assistance Program

HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

Competitive pay with same-day pay options

401(k) with generous company math

Performance bonuses for eligible positions

Ready To Grow With Us?

Take the next step in your career with NCG Hospitality! Explore our current opportunities and discover what makes our team a great place to grow.

Visit ncghospitality.com to view all open positions and learn more about our culture, benefits, and career opportunities.

NCG Hospitality is proud to be an Equal Opportunity Employer.

We participate in E-Verify to confirm employment eligibility for all newly hired team members.